South Gloucestershire Council

One You South Gloucestershire

Here to provide support for all adults over the age of 18 who are a South Gloucestershire resident or registered with a GP practice in South Gloucestershire

KEY CONTACT FOR PHARMACY CONTRACT QUERIES

[email protected]

About us

OneYou South Gloucestershire website

[email protected] / 01454 865 337

Service Specific Information

New contract issued in June 2024, sent directly to pharmacies.

Click under the relevant section for contract info.

Sexual Health

Key Contact

Natalie Symonds 01454 863910 [email protected]

From 1st April 2025

Yuno

A new sexual health service called Yuno launches across BNSSG on 1 April. The service is commissioned by Bristol City, North Somerset and South Gloucestershire councils. Yuno will offer free and confidential access to a wide range of services and will be provided by the NHS and a number of not-for-profit organisations working collaboratively. The pregnancy advisory service (abortion care) is separately commissioned by BNSSG ICB, and will be delivered by UHBW.

Access to most Yuno sexual health services will be though a new clinically supported easy-to-use website – https://yunosexualhealth.co.uk/, which acts as a digital front door. Managed by a team of experienced sexual health clinicians and other healthcare professionals, the platform will ensure people receive trusted, high-quality and timely care.

The Yuno website will enable people to confidentially order tests for sexually transmitted infections, free condoms and emergency contraception (if under 25) and receive treatment through the post or by collection from one of the sites in Bristol, North Somerset or South Gloucestershire, for some STIs.

People who need additional support, or treatment, or contraception can book a telephone or in-person appointment at a range of clinics across BNSSG. Some walk-in provision will be available for those who need it.

The digital front door will be managed by digital health experts SH:24.

In-person clinical services will be provided by University Hospitals Bristol and Weston NHS Foundation Trust (UHBW), working with the charity Brook.

Brook will also work with local charity Brigstowe to lead on health promotion and deliver a range of targeted, community-based interventions to support those who face greater health inequalities, including a condom distribution scheme for young people via community settings.

Professionals will still be able to access urgent clinical advice via a professional helpline (0117 342 6913).

Chlamydia and gonorrhoea self-sampling test kit distribution:

Once you have signed up to the service,chlamydia/gonorrhoea test kits can be ordered from the ISHS via email (Please include your pharmacy name and address.): [email protected]

The current team at Unity Sexual Health will no longer provide Unity CSP self-test kits to venues as of 14 March 2025.

Please continue to distribute your current stock of Unity CSP kits during EHC consultations up to the end of March, and thereafter retain or repurpose any existing stock you may have. Please remind patients to return their kits by the end of April, kits returned after April 2025 may not be processed.Any questions about the Unity service please email [email protected].

Pharmacies needing condom packs (safer sex packs) for EHC or chlamydia treatment consultations should submit orders ELECTRONICALLY to [email protected]. Include your pharmacy name, branch address, phone number and the quantity of packs you require. Those requiring chlamydia testing kits should email

The FSRH (The Faculty of Sexual and Reproductive Healthcare) guidance on contraceptive choices / emergency contraception for transgender and non-binary people and their partners.

The Local Authorities in Bristol, North Somerset and South Gloucestershire want to ensure that local sexual health services, advice and guidance on emergency contraception / contraception and the BNSSG C Card scheme are inclusive for transgender and non-binary people. The FSRH CEU Statement: Contraceptive Choices and Sexual Health for Transgender and Non-Binary People (October 2017) – Faculty of Sexual and Reproductive Healthcare provides guidance for transgender and non-binary people and their partners, who are engaging in vaginal sex where there is a risk of pregnancy. The statement also offers general sexual health advice for these groups. It is important for pharmacists to be familiar with the guidance as it provides helpful information to support relevant consultations / advice and guidance.