Bristol Council

Key Contact

Finance contact for all services

Rachel Metcalfe: [email protected]

For any payment / invoicing issue: [email protected]

Pharmacy Contract

Pharmacy agreement from April 2025

Pharmacy sexual health specification from April 2025_Final

Pharmacy supervised consumption specification from April 2025

FAQ’s April 2025

Primary Care contracts – questions from 17.03.2025

Expired Services and Extensions

Sexual Health

Key Contact

Holly McKeon- [email protected]

Yuno

A new sexual health service called Yuno launches across BNSSG on 1 April. The service is commissioned by Bristol City, North Somerset and South Gloucestershire councils. Yuno will offer free and confidential access to a wide range of services and will be provided by the NHS and a number of not-for-profit organisations working collaboratively. The pregnancy advisory service (abortion care) is separately commissioned by BNSSG ICB, and will be delivered by UHBW.

Access to most Yuno sexual health services will be though a new clinically supported easy-to-use website – https://yunosexualhealth.co.uk/, which acts as a digital front door. Managed by a team of experienced sexual health clinicians and other healthcare professionals, the platform will ensure people receive trusted, high-quality and timely care.

The Yuno website will enable people to confidentially order tests for sexually transmitted infections, free condoms and emergency contraception (if under 25) and receive treatment through the post or by collection from one of the sites in Bristol, North Somerset or South Gloucestershire, for some STIs.

People who need additional support, or treatment, or contraception can book a telephone or in-person appointment at a range of clinics across BNSSG. Some walk-in provision will be available for those who need it.

The digital front door will be managed by digital health experts SH:24.

In-person clinical services will be provided by University Hospitals Bristol and Weston NHS Foundation Trust (UHBW), working with the charity Brook.

Brook will also work with local charity Brigstowe to lead on health promotion and deliver a range of targeted, community-based interventions to support those who face greater health inequalities, including a condom distribution scheme for young people via community settings.

Professionals will still be able to access urgent clinical advice via a professional helpline (0117 342 6913).

Chlamydia and gonorrhoea self-sampling test kit distribution:

Once you have signed up to the  service,chlamydia/gonorrhoea test kits can be ordered from the ISHS via email: [email protected]

The FSRH (The Faculty of Sexual and Reproductive Healthcare) guidance on contraceptive choices / emergency contraception for transgender and non-binary people and their partners.

The Local Authorities in Bristol, North Somerset and South Gloucestershire want to ensure that local sexual health services, advice and guidance on emergency contraception / contraception and the BNSSG C Card scheme are inclusive for transgender and non-binary people.  The FSRH CEU Statement: Contraceptive Choices and Sexual Health for Transgender and Non-Binary People (October 2017) – Faculty of Sexual and Reproductive Healthcare provides guidance for transgender and non-binary people and their partners, who are engaging in vaginal sex where there is a risk of pregnancy. The statement also offers general sexual health advice for these groups.  It is important for pharmacists to be familiar with the guidance as it provides helpful information to support relevant consultations / advice and guidance.  

Service Specification and PGD

Azithromycin-chlamydia-National-PGD FINAL-Apr-23

Doxycycline-chlamydia-National-PGD FINAL Apr 23

Ulipristal-National-PGD- FINAL Mar 23

Levonorgestrel-National-PGD- FINAL Mar 23

Useful weblinks and FAQs

e-LFH-Easy-Guide 2022

Sexual health services FAQs updated Oct 2023

Signposting and resource ordering for patient

FSRH CEU Statement: Contraceptive Choices and Sexual Health for Transgender and Non-Binary People (October 2017) – Faculty of Sexual and Reproductive Healthcare

Sexual Health Clinics

BNSSG SH clinics updated 20 07 2017

Expired Service Specs and PGDs

Unity Sexual Health Services – Current Provider of the BNSSG Sexual Health Contract

Unity website

What is Unity?

Pharmacy Welcome Letter

BNSSG pathway September 2022

Azithromycin PGD FINAL valid from 1st March 2022

Doxycycline PGD FINAL valid from 1st March 2022

BNSSG EHC and Chlamydia PGD exp Feb 2022

Levonorgesterol PGD FINAL valid from 1st March 2022

Ulipristal PGD FINAL valid from 1st March 2022

Safeguarding Information

If you have concerns that anyone (child or adult) is at risk of immediate harm call 999

If you’re concerned that a child (under 18) in Bristol is at risk of being abused or neglected contact the First Response Team on 0117 903 6444 or submit a safeguarding referral through the online form

If you’re concerned that an adult with care and support needs in Bristol at risk of being abused or neglected contact Care Direct on 0117 922 2700 or submit a safeguarding referral through the online form.

You can submit safeguarding referrals for adults and children whether you are a professional or a member of the public. Outside of working hours you can call the Emergency Duty Team on 01454 615 165

Annex B Safeguarding

The NHS has an app with useful information, click here for the link

Bristol Domestic Abuse Pharmacies letter Lockdown 2

 

Support to Stop Smoking

Key Contact

Rachel Metcalfe [email protected]

Service Specification

There is currently no Support to Stop Smoking Service in Bristol.

Bristol City Council Pharmacists – Stop Smoking Letter and Stop Smoking Evidence

Training – no smoking advisors being trained currently as no service

Supervised Consumption

Key Contact

Paul Moores, [email protected]

Service Specification

See contract at top to page

BDP Helpline

0117 9876000

Needle Exchange

Key Contact

Maggie Telfer, [email protected]

Service Specification

Service Level Agreement for Needle and Syringe Provision

Service contracted by BDP (0117 9876000)

Alcohol Interventions

Key Contact

Rachel Metcalfe : [email protected]

Service Specification – no service currently commissioned

Expired Services and Extensions

Service Specification for pharmacies

Other information

Bristol Health and Wellbeing Board

PNA 2022-2025

Health Watch Bristol

Healthwatch Contact Details

Phone – 07944369180 (Mon-Fri 9am – 5pm)

Email – [email protected]

Website – www.healthwatchbristol.co.uk