Bristol Council

Key Contact

Finance contact for all services

Rachel Metcalfe: [email protected]

For any payment / invoicing issue: [email protected]

Pharmacy Contract

Pharmacy agreement from April 2025

Pharmacy sexual health specification from April 2025_Final

Pharmacy supervised consumption specification from April 2025

FAQ’s April 2025

Primary Care contracts – questions from 17.03.2025

Expired Services and Extensions

Sexual Health

Key Contact

Holly McKeon- [email protected]

Yuno

Yuno sexual health service launched across BNSSG on 1 April 2025. This new service is commissioned by Bristol City, North Somerset and South Gloucestershire councils. Yuno will be provided by the NHS and a number of not-for-profit organisations working collaboratively.  More information can be found here: about Yuno sexual health

The pregnancy advisory service (abortion care) is separately commissioned by BNSSG ICB, and will be delivered by UHBW. Contact details for this service can be found here: Pregnancy Advisory Service – abortion care

Access to most Yuno sexual health services will be though a new clinically supported easy-to-use website – https://yunosexualhealth.co.uk/, which acts as a digital front door. Managed by a team of experienced sexual health clinicians and other healthcare professionals, the platform will ensure people receive trusted, high-quality and timely care.

The Yuno website will enable people to confidentially order tests for sexually transmitted infections, free condoms and emergency contraception (if under 25) and receive treatment through the post or by collection from one of the sites in Bristol, North Somerset or South Gloucestershire, for some STIs.

People who need additional support, or treatment, or contraception can book a telephone or in-person appointment at a range of clinics across BNSSG. Some walk-in provision will be available for those who need it. Yuno will also provide outreach through a range of targeted, community-based interventions.

Professionals will be able to access thee Yuno urgent clinical advice via a professional helpline (0117 342 6913).

Chlamydia and gonorrhoea self-sampling test kit distribution and condoms:

Once you have signed up to the EHC  service, chlamydia/gonorrhoea test kits and condoms can be ordered from the Yuno via email: [email protected]

The FSRH (The Faculty of Sexual and Reproductive Healthcare) guidance on contraceptive choices / emergency contraception for transgender and non-binary people and their partners.

The Local Authorities in BNSSG want to ensure that local sexual health services, advice and guidance on emergency contraception / contraception are inclusive for transgender and non-binary people.  The FSRH CEU Statement: Contraceptive Choices and Sexual Health for Transgender and Non-Binary People (October 2017) – Faculty of Sexual and Reproductive Healthcare provides guidance for transgender and non-binary people and their partners, who are engaging in vaginal sex where there is a risk of pregnancy and also general sexual advice. It is important for pharmacists to be familiar with the guidance as it provides helpful information to support relevant consultations / advice and guidance.  

Service Specification and PGD

Azithromycin-chlamydia-National-PGD FINAL-Apr-23

Doxycycline-chlamydia-National-PGD FINAL Apr 23

Ulipristal-National-PGD- FINAL Mar 23

Levonorgestrel-National-PGD- FINAL Mar 23

Useful weblinks and FAQs

e-LFH-Easy-Guide 2022

Quick Start Guide 2025

Yuno sexual health service website

FSRH CEU Statement: Contraceptive Choices and Sexual Health for Transgender and Non-Binary People (October 2017) – Faculty of Sexual and Reproductive Healthcare

The Survivor Pathway

Sexual Health Clinics

To locate a Yuno sexual health clinic please see this Yuno sexual health service webpage:

Sexual health clinics | Yuno sexual health

Expired PGDs

Azithromycin PGD FINAL valid from 1st March 2022

Doxycycline PGD FINAL valid from 1st March 2022

BNSSG EHC and Chlamydia PGD exp Feb 2022

Levonorgesterol PGD FINAL valid from 1st March 2022

Ulipristal PGD FINAL valid from 1st March 2022

Safeguarding Information

If you have concerns that anyone (child or adult) is at risk of immediate harm call 999

If you’re concerned that a child (under 18) in Bristol is at risk of being abused or neglected contact the First Response Team on 0117 903 6444 or submit a safeguarding referral through the online form

If you’re concerned that an adult with care and support needs in Bristol at risk of being abused or neglected contact Care Direct on 0117 922 2700 or submit a safeguarding referral through the online form.

You can submit safeguarding referrals for adults and children whether you are a professional or a member of the public. Outside of working hours you can call the Emergency Duty Team on 01454 615 165

Annex B Safeguarding

The NHS has an app with useful information, click here for the link

Bristol Domestic Abuse Pharmacies letter Lockdown 2

 

Support to Stop Smoking

Key Contact

Rachel Metcalfe [email protected]

Service Specification

There is currently no Support to Stop Smoking Service in Bristol.

Bristol City Council Pharmacists – Stop Smoking Letter and Stop Smoking Evidence

Training – no smoking advisors being trained currently as no service

Supervised Consumption

Key Contact

Paul Moores, [email protected]

Service Specification

See contract at top to page

BDP Helpline

0117 9876000

Needle Exchange

Key Contact

Maggie Telfer, [email protected]

Service Specification

Service Level Agreement for Needle and Syringe Provision

Service contracted by BDP (0117 9876000)

Alcohol Interventions

Key Contact

Rachel Metcalfe : [email protected]

Service Specification – no service currently commissioned

Expired Services and Extensions

Service Specification for pharmacies

Other information

Bristol Health and Wellbeing Board

PNA 2022-2025

Health Watch Bristol

Healthwatch Contact Details

Phone – 07944369180 (Mon-Fri 9am – 5pm)

Email – [email protected]

Website – www.healthwatchbristol.co.uk