Bristol Council – Avon and Wiltshire

https://www.bristol.gov.uk/

Key Contact

Finance contact for all services:

For any payment / invoicing issue: [email protected]

Pharmacy Contract

Pharmacy agreement from April 2025

Please note The Public Health services – Sexual Health and Supervised Consumption Services contract which commenced on 1^st April 2025 and is due to end on 31^st March 2030, was updated in Autumn 2025. See details under the Sexual Health section below.

Pharmacy supervised consumption specification from April 2025

Sexual Health

Please note no local sexual health services are currently commissioned.

The recent expansion to the National Pharmacy Contraception Service to include the provision of Emergency Hormonal Contraception (EHC) for women of all ages from 29th October 2025, has superseded the commissioned Bristol City Council Emergency Hormonal Contraception (EHC) service provision with pharmacists. Pharmacies received a letter from Bristol Council with confirmation that their local service would cease from that date.

The last provision date for the local Bristol City Council EHC template on PharmOutcomes was 30th November 2025.

All EHC provisions should now be recorded on the National Pharmacy Contraception service template. The remainder of the terms and conditions of the Contract shall continue to have full force and effect.

When providing the NHS Pharmacy Contraception Service: (including for EHC) the national service specification outlines how consultations should provide advice on pregnancy prevention and STI risk reduction through safer sex and condom use.

Service users should be encouraged to:

Order an STI testing kit from the Yuno website or via the QR code on your pharmacy Yuno posters (age 16+).
Order free condoms from the Yuno website (available for ages 16–24).

Emergency Coil Referrals:

BNSSG pharmacies can no longer refer patients directly to Yuno Clinical (North Bristol NHS Foundation Trust) via the local PharmOutcomes template. Instead, please signpost patients to the Yuno website. Currently, service users age 16 – 24 can complete the emergency contraception online order journey, where they can self-refer for a cu-IUD
Service users aged under 16 and those age 25 and over will need to call a Yuno clinic for an urgent appointment.
We are working on enabling self-referral for emergency coils for users age 25 and over via the Yuno website and will keep you updated as this develops.

For urgent clinical advice re emergency contraception or sexual health call Yuno on: 0117 342 6913 * for professionals only *

Key Contact

Holly McKeon- [email protected]

Yuno sexual health is the free local sexual and reproductive health service for people living in Bristol, North Somerset and South Gloucestershire. Yuno is commissioned by Bristol City, North Somerset and South Gloucestershire councils. More information can be found here: about Yuno sexual health

The pregnancy advisory service (abortion care) is separately commissioned by BNSSG ICB, and will be delivered by UHBW in partnership with MSI UK Reproductive Choices. Contact details for this service can be found here: Pregnancy Advisory Service – abortion care

Useful links

Signposting information for pharmacists and pharmacy technicians to sexual health services in BNSSG

Yuno Sexual Health

The Survivor Pathway

CoSRH (The College of Sexual & Reproductive Healthcare) guidance on contraceptive choices / emergency contraception for transgender and non-binary people.

Safeguarding Information

If you have concerns that anyone (child or adult) is at risk of immediate harm call 999

If you’re concerned that a child (under 18) in Bristol is at risk of being abused or neglected contact the First Response Team on 0117 903 6444 or submit a safeguarding referral through the online form

If you’re concerned that an adult with care and support needs in Bristol at risk of being abused or neglected contact Care Direct on 0117 922 2700 or submit a safeguarding referral through the online form.

You can submit safeguarding referrals for adults and children whether you are a professional or a member of the public. Outside of working hours you can call the Emergency Duty Team on 01454 615 165

Annex B Safeguarding

The NHS has an app with useful information, click here for the link

Bristol Domestic Abuse Pharmacies letter Lockdown 2

Supervised Consumption

Key Contact

Paul Moores, [email protected]

Service Specification

See contract at top of page

Horizons Contact Details

0300 555 1469

Get Drug and Alcohol Support That Works For You in Bristol | Horizons Bristol

Needle Exchange & Naloxone

Since April 2025 Needle Exchange services have been commissioned by Turning Point. A Naloxone service commissioned by Turning Point was also launched in early 2026.

Bristol Needle Exchange Specification

Bristol Naloxone Specification

Other information

Bristol Health and Wellbeing Board

PNA 2025-2028

Health Watch Bristol

Healthwatch Contact Details

Phone – 07944369180 (Mon-Fri 9am – 5pm)

Email – [email protected]

Website – www.healthwatchbristol.co.uk

Expired Services and Extensions

Sexual Health