Bristol Council

https://www.bristol.gov.uk/

Key Contact

Finance contact for all services

For any payment / invoicing issue: [email protected]

Pharmacy Contract

Pharmacy agreement from April 2025

Pleas note The Public Health services – Sexual Health and Supervised Consumption Services contract which commenced on 1st April 2025 and is due to end on 31st March 2030, was updated in Autumn 2025.  See details under the Sexual Health section below.

Pharmacy supervised consumption specification from April 2025

Expired Services and Extensions

Sexual Health

Pharmacy sexual health specification from April 2025_Final

Pharmacy Sexual Health extension letter April 24

Pharmacy Sexual Health Annex D April 24

Annex C GP Clinical Governance (updated Apr 24)

Annex B Safeguarding

Service Specification and PGD

Azithromycin-chlamydia-National-PGD FINAL-Apr-23

Doxycycline-chlamydia-National-PGD FINAL Apr 23

Ulipristal-National-PGD- FINAL Mar 23

Levonorgestrel-National-PGD- FINAL Mar 23

Useful weblinks and FAQs

e-LFH-Easy-Guide 2022

Quick Start Guide 2025

Yuno sexual health service website

FSRH CEU Statement: Contraceptive Choices and Sexual Health for Transgender and Non-Binary People (October 2017) – Faculty of Sexual and Reproductive Healthcare

The Survivor Pathway

Sexual Health Clinics

To locate a Yuno sexual health clinic please see this Yuno sexual health service webpage:

Sexual health clinics | Yuno sexual health

Expired PGDs

Azithromycin PGD FINAL valid from 1st March 2022

Doxycycline PGD FINAL valid from 1st March 2022

BNSSG EHC and Chlamydia PGD exp Feb 2022

Levonorgesterol PGD FINAL valid from 1st March 2022

Ulipristal PGD FINAL valid from 1st March 2022

 

Adverse incident reporting Annex C Clinical Governance

Sexual Health and Supervised Consumption Pharmacy Contract 2017-19 final

Sexual Health Extension to 31st March 2022  Pharmacy Letter – Extension & Variation 

Sexual Health Services Annex D Spec 2020-2022 including contacts and payments

Appendix 3 – Appendix 3 Pharmacy Unity Condom Order Form

Supervised Consumption

Pharmacy Supervised Consumption extension letter April 24

Pharmacy Supervised Consumption Annex A April 24

Supervised Consumption extension to 31st Jan 2023 Pharmacy Letter – Extension & Variation

Supervised Consumption Services Annex E Spec 2020-2023 including contacts and payments

Public Health Contract Extension Letter (until 30/09/2019)

Pharmacy Sexual Health Contract variation_Jul 2018

FAQ’s April 2025

Primary Care contracts – questions from 17.03.2025

Needle Exchange

Key Contact

Maggie Telfer, [email protected]

Service Level Agreement for Needle and Syringe Provision

Service contracted by BDP (0117 9876000)

Support to Stop Smoking

Key Contact

Rachel Metcalfe [email protected]

There is currently no Support to Stop Smoking Service in Bristol.

Bristol City Council Pharmacists – Stop Smoking Letter and Stop Smoking Evidence

Training – no smoking advisors being trained currently as no service

Alcohol Interventions

Key Contact

Rachel Metcalfe : [email protected]

Service Specification – no service currently commissioned

Expired Services and Extensions

Service Specification for pharmacies

 

Sexual Health

The recent expansion to the National Pharmacy Contraception Service to include the provision of Emergency Hormonal Contraception (EHC) for women of all ages from 29th October 2025, has superseded the commissioned Bristol City Council Emergency Hormonal Contraception (EHC) service provision with pharmacists. Pharmacies received a letter from Bristol Council with confirmation that their local service would cease from that date.

The last provision date for the local Bristol City Council EHC template on PharmOutcomes was 30th November 2025.
All EHC provisions should now be recorded on the National Pharmacy Contraception service template. The remainder of the terms and conditions of the Contract shall continue to have full force and effect.

Key Contact

Holly McKeon- [email protected]

Yuno

Yuno sexual health service launched across BNSSG on 1 April 2025. This new service is commissioned by Bristol City, North Somerset and South Gloucestershire councils. Yuno will be provided by the NHS and a number of not-for-profit organisations working collaboratively.  More information can be found here: about Yuno sexual health

The pregnancy advisory service (abortion care) is separately commissioned by BNSSG ICB, and will be delivered by UHBW. Contact details for this service can be found here: Pregnancy Advisory Service – abortion care

Access to most Yuno sexual health services will be though a new clinically supported easy-to-use website – https://yunosexualhealth.co.uk/, which acts as a digital front door. Managed by a team of experienced sexual health clinicians and other healthcare professionals, the platform will ensure people receive trusted, high-quality and timely care.

The Yuno website will enable people to confidentially order tests for sexually transmitted infections, free condoms and emergency contraception (if under 25) and receive treatment through the post or by collection from one of the sites in Bristol, North Somerset or South Gloucestershire, for some STIs.

People who need additional support, or treatment, or contraception can book a telephone or in-person appointment at a range of clinics across BNSSG. Some walk-in provision will be available for those who need it. Yuno will also provide outreach through a range of targeted, community-based interventions.

Professionals will be able to access thee Yuno urgent clinical advice via a professional helpline (0117 342 6913).

The FSRH (The Faculty of Sexual and Reproductive Healthcare) guidance on contraceptive choices / emergency contraception for transgender and non-binary people and their partners.

The Local Authorities in BNSSG want to ensure that local sexual health services, advice and guidance on emergency contraception / contraception are inclusive for transgender and non-binary people.  The FSRH CEU Statement: Contraceptive Choices and Sexual Health for Transgender and Non-Binary People (October 2017) – Faculty of Sexual and Reproductive Healthcare provides guidance for transgender and non-binary people and their partners, who are engaging in vaginal sex where there is a risk of pregnancy and also general sexual advice. It is important for pharmacists to be familiar with the guidance as it provides helpful information to support relevant consultations / advice and guidance.  

Safeguarding Information

If you have concerns that anyone (child or adult) is at risk of immediate harm call 999

If you’re concerned that a child (under 18) in Bristol is at risk of being abused or neglected contact the First Response Team on 0117 903 6444 or submit a safeguarding referral through the online form

If you’re concerned that an adult with care and support needs in Bristol at risk of being abused or neglected contact Care Direct on 0117 922 2700 or submit a safeguarding referral through the online form.

You can submit safeguarding referrals for adults and children whether you are a professional or a member of the public. Outside of working hours you can call the Emergency Duty Team on 01454 615 165

Annex B Safeguarding

The NHS has an app with useful information, click here for the link

Bristol Domestic Abuse Pharmacies letter Lockdown 2

 

Supervised Consumption

Key Contact

Paul Moores, [email protected]

Service Specification

See contract at top of page

Horizons Contact Details

0300 555 1469

Get Drug and Alcohol Support That Works For You in Bristol | Horizons Bristol

Needle Exchange & Naloxone

Since April 2025 Needle Exchange services have been commissioned by Turning Point.  A Naloxone service commissioned by Turning Point was also launched in early 2026.

Other information

Bristol Health and Wellbeing Board

PNA 2025-2028

Health Watch Bristol

Healthwatch Contact Details

Phone – 07944369180 (Mon-Fri 9am – 5pm)

Email – [email protected]

Website – www.healthwatchbristol.co.uk