South Gloucestershire Council

One You South Gloucestershire

Here to provide support for all adults over the age of 18 who are a South Gloucestershire resident or registered with a GP practice in South Gloucestershire

KEY CONTACT FOR PHARMACY CONTRACT QUERIES

[email protected]

About us

OneYou South Gloucestershire website

[email protected] / 01454 865 337

Service Specific Information

New contract issued in June 2024, sent directly to pharmacies.

Click under the relevant section for contract info.

Sexual Health

Key Contact

Natalie Symonds 01454 863910 [email protected]

From 1st April 2025

Yuno

Yuno sexual health service launched across BNSSG on 1 April 2025. This new service is commissioned by Bristol City, North Somerset and South Gloucestershire councils. Yuno will be provided by the NHS and a number of not-for-profit organisations working collaboratively. More information can be found here: about Yuno sexual health

The pregnancy advisory service (abortion care) is separately commissioned by BNSSG ICB, and will be delivered by UHBW. Contact details for this service can be found here: Pregnancy Advisory Service – abortion care

Access to most Yuno sexual health services will be though a new clinically supported easy-to-use website – https://yunosexualhealth.co.uk/, which acts as a digital front door. Managed by a team of experienced sexual health clinicians and other healthcare professionals, the platform will ensure people receive trusted, high-quality and timely care.

The Yuno website will enable people to confidentially order tests for sexually transmitted infections, free condoms and emergency contraception (if under 25) and receive treatment through the post or by collection from one of the sites in Bristol, North Somerset or South Gloucestershire, for some STIs.

People who need additional support, or treatment, or contraception can book a telephone or in-person appointment at a range of clinics across BNSSG. Some walk-in provision will be available for those who need it. Yuno will also provide outreach through a range of targeted, community-based interventions.

Professionals will still be able to access urgent clinical advice via a professional helpline (0117 342 6913).

Chlamydia and gonorrhoea self-sampling test kit distribution and condoms:

Once you have signed up to the EHC service,chlamydia/gonorrhoea test kits and condoms can be ordered from the Yuno via email [email protected]

The FSRH (The Faculty of Sexual and Reproductive Healthcare) guidance on contraceptive choices / emergency contraception for transgender and non-binary people and their partners.

The Local Authorities in BNSSG want to ensure that local sexual health services, advice and guidance on emergency contraception / contraception are inclusive for transgender and non-binary people. The FSRH CEU Statement: Contraceptive Choices and Sexual Health for Transgender and Non-Binary People (October 2017) – Faculty of Sexual and Reproductive Healthcare provides guidance for transgender and non-binary people and their partners, who are engaging in vaginal sex where there is a risk of pregnancy and also general sexual advice. It is important for pharmacists to be familiar with the guidance as it provides helpful information to support relevant consultations / advice and guidance.